Withdraw from the contract

If you bought as a consumer, you can withdraw from your purchase within 14 days of receiving your pieces, without giving a reason. To withdraw, email us at orders@monde-singulier.com with your order number and your decision to withdraw. We acknowledge receipt by email straight away, with the date and time of your statement.

Pieces made to your specifications or clearly personalised are excluded from the right of withdrawal. See the Returns & Warranty policy for the conditions and for how the return is organised.

This function is for consumers. Professional customers: your terms of sale apply; write to orders@monde-singulier.com.

For the model withdrawal form and the return address, see section B3 of the Returns, Withdrawal and Warranties page.