Terms and conditions of services

Last update: January 2025.

1. Purpose and acceptance of the terms and conditions

These general terms and conditions of sale (hereinafter referred to as “the Terms and Conditions” or “the T&C”) apply without restriction or reservation to all sales offered by MONDE SINGULIER to professional buyers (hereinafter referred to as “the Buyers”). MONDE SINGULIER offers furniture for sale to Buyers (hereinafter referred to as “the Products”). The purpose of the T&C is to define the terms and conditions of the sale and delivery of the Products, as well as to define the rights and obligations of the parties in this context. They take precedence over any other general or specific conditions not expressly approved by MONDE SINGULIER.

Any validation of a Quotation, as defined below, implies full and complete acceptance of the T&C. Any conditional acceptance shall be considered null and void. Any Buyer who does not agree to be bound by the T&C must not place an order with MONDE SINGULIER. MONDE SINGULIER reserves the right to modify these general terms and conditions of sale at any time. In this case, the applicable conditions will be those in force on the date on which the Quotation, as defined below, is sent to the Buyer.

The parties declare that they have had the time and opportunity to exchange with each other all the information, including that provided for in article 1112-1 of the French Civil Code, which governed the negotiation and conclusion of these T&C.

2. Purchase Orders

Products may be ordered by email or telephone or electronic message using the contact details given at the beginning of this document. MONDE SINGULIER will send the Buyer a quotation for the order and its price (hereinafter referred to as the “Quotation”), also indicating the place of delivery and the foreseeable manufacturing and delivery times as from the validation of the Quotation. Unless otherwise stated in the Quotation, it constitutes an offer to sell valid for 60 calendar days from the date it is sent. If the Buyer fails to validate the Quotation within this period, the offer to sell will lapse. The Buyer who wishes to accept the offer must therefore validate the Quotation within the aforementioned period by any useful written means and in particular by email. This validation constitutes the formation of the sales agreement.

The purchase order is approved by MONDE SINGULIER on receipt of payment by the Buyer of the full price of the order and the Delivery Charges (as defined below), as set out in the article “ Prices and payment terms ”. All validated orders are firm and final and cannot be cancelled. Failing this, MONDE SINGULIER will be entitled to the sum of the order price as a penalty clause.

3. Prices and payment terms

  1. Prices

    Unless otherwise stated, the sale price of the Products is stated in euros and exclusive of tax in the Quotation. The price does not include transport (hereinafter referred to as the “Delivery Costs”), which is also detailed in the Quotation, as well as customs duties and insurance, all of which are payable by the Buyer. VAT rule and rates will be applied according to VAT regulations applicable at the place where the transaction occurs on the date the invoice is sent. MONDE SINGULIER reserves the right, at its own discretion and in accordance with the terms and conditions of which it shall be the sole judge, to offer promotional offers or price reductions. MONDE SINGULIER also reserves the right to modify the price of the Products at any time, subject to compliance with the Quotation during its validity period.

  2. Terms of Payment

    For each purchase order, an invoice corresponding to the price of the order and the Delivery Costs is issued upon validation of the Quotation. Unless otherwise stated, invoices are sent by email and are payable within 30 (thirty) days from the date of issue of the invoice. Any delay in payment of all or part of a sum due on the due date will automatically, without prior formal notice: (i) result in all sums owed by the Buyer falling due and payable immediately, (ii) result in MONDE SINGULIER billing late payment interest at the rate of 3 times the French legal interest rate, based on the amount of all sums owed by the Buyer, in addition to a fixed indemnity of €40 for collection costs.

4. Manufacturing

  1. Manufacturing lead times

    The manufacturing lead time specified in the Quotation begins upon receipt of payment and finalisation of all details of the order, including fabrics supplied by the Buyer for upholstered items. Any changes to the details of the order must be approved in writing by MONDE SINGULIER and may affect the lead time or incur additional costs. Crating, handling and shipping times are not included in the estimated lead time.

  2. Product conformance

    Due to the handcrafted nature of the Products, slight variations in shape, colour or materials may occur between pieces or in relation to the visuals presented. These variations are inherent to the manufacturing process and do not constitute a defect. Natural changes such as fading, patina or variations in color do not constitute a defect in the conformity of the Product. MONDE SINGULIER is not responsible for and does not guarantee the materials supplied by the Buyer.

5. Deliveries

The estimated delivery time for the order will be stated in the Quotation. The Buyer expressly accepts that this delivery time is only indicative and that MONDE SINGULIER may not be held liable for any delay in delivery in relation to the stated delivery time.

The Buyer is also expressly informed and accepts:

  • That it bears all the risks associated with the delivery of the Products, including the risks associated with the loading of the Products by the carrier selected by MONDE SINGULIER. It is the Buyer's responsibility to take out any insurance that may be required in this respect. This transfer of risk has no effect on the transfer of ownership set out in the article “ Retention of Title ”. It is also the responsibility of the Buyer to ensure that the Products can be delivered to the location chosen by the Buyer.

  • In accordance with the provisions of article L. 133-3 of the French Commercial Code, it is the Buyer's responsibility to inspect the Products delivered upon delivery and to immediately notify the carrier of any reservations or complaints, particularly in the event of damage to the Products.

  • Any complaint regarding the conformity or quantity of the Products delivered must be sent to MONDE SINGULIER by e-mail or registered letter with acknowledgement of receipt within 72 (seventy-two) hours of delivery. Failing this, the complaint will not be deemed valid.

The Buyer must date and sign the delivery receipt on which it must also affix its company stamp and the name of the signatory. In the event of failure to comply with the above procedure, the Buyer's claims will be rejected.

In case the goods are not shipped from the state of the Buyer, the Buyer becomes without reservation the importer of the product(s) concerned.

Customs duties or other local taxes or import duties or state taxes will be paid by the Buyer. They will be at the expense of the Buyer, who is entirely responsible for them, both in terms of declarations and payments to the competent authorities and bodies of the country concerned by the delivery.

6. Retention of Title

The Products remain the property of MONDE SINGULIER until full payment of the purchase order price (including Delivery Costs) has been received by MONDE SINGULIER. In the event of non-payment on the due date of any sum whatsoever owed by the Buyer, MONDE SINGULIER is entitled to immediately reclaim the Products delivered and the Buyer is liable to return them on first request.

7. Commercial references

The Buyer expressly authorises MONDE SINGULIER to use its names, trademarks and logos as well as the references on its website, as commercial references, on any medium and in any form whatsoever.

8. Final provisions

The T&C is governed by French law. Any dispute that may arise between MONDE SINGULIER and the Buyer shall fall within the exclusive jurisdiction of the Commercial Court of Paris. This attribution of jurisdiction applies in the event of multiple defendants and claims - even incidental - for forced intervention or guarantee. MONDE SINGULIER nevertheless reserves the right to summon the Buyer before the courts of the latter's domicile or registered office.